FREE SHIPPING ON ORDERS OVER $70

Privacy Policy

1. Introduction

Welcome to coolnets (“we”, “our”, or “us”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website https://www.coolnets.store (the “Site”). By accessing or using the Site, you agree to the practices described in this policy.

2. Information We Collect

2.1 Personal Information

We may collect personal data that you voluntarily provide, such as:

  • Name
  • Email address
  • Phone number
  • Mailing address
  • Payment details (processed by third‑party payment providers)

2.2 Automatically Collected Information

When you visit the Site, we automatically receive certain technical information, including:

  • IP address
  • Browser type and version
  • Operating system
  • Referral URLs
  • Pages viewed and time spent on the Site

3. How We Use Your Information

We use the collected data for the following purposes:

  • To provide, maintain, and improve the Site and our services.
  • To process orders, payments, and deliver products.
  • To communicate with you about orders, support requests, and updates.
  • To send marketing communications, if you have opted in.
  • To comply with legal obligations and protect our legal rights.

4. Sharing and Disclosure

We may share your information with:

  • Service providers that perform functions on our behalf (e.g., payment processors, shipping companies, email service providers).
  • Law enforcement or regulatory authorities when required by law.
  • Third parties in connection with a merger, acquisition, or sale of assets, provided that the receiving party agrees to protect the data in accordance with this policy.

We do not sell your personal information to third parties for their marketing purposes.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law.

6. Your Rights and Choices

You have the right to:

  • Access, correct, or delete your personal data.
  • Object to or restrict certain processing activities.
  • Withdraw consent for marketing communications at any time.
  • Request a copy of your data in a portable format.

To exercise these rights, please contact us using the information provided below.

7. Security

We implement reasonable technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

8. Cookies and Tracking Technologies

Our Site uses cookies and similar technologies to enhance user experience, analyze traffic, and deliver personalized content. You can manage cookie preferences through your browser settings.

9. Links to Third‑Party Sites

The Site may contain links to external websites. This Privacy Policy does not apply to those sites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third‑party sites you visit.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The revised version will be posted on the Site with an updated “Effective Date”. Continued use of the Site after changes constitutes acceptance of the updated policy.

11. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

Email: [email protected]
Phone: +1 (415) 264-7240
Address: 228 West Oak Lane, San Francisco, California 94100, United States

Effective Date: April 16, 2026

Shopping cart

0
image/svg+xml

No products in the cart.

Continue Shopping